FAQs

WHAT IS HARMONY MALA?

Harmony Mala is a jewelry brand specializing in natural gemstone malas and beaded bracelets. Each piece is thoughtfully crafted to bring balance, style, and meaning to your daily life.

WHAT TYPES OF JEWELRY DO YOU OFFER?

We offer two main types of jewelry:

  • Mala Bead Necklaces: Used for meditation or worn as meaningful jewelry, bringing both beauty and intention. Each piece is available in a hand-knotted or unknotted option.
  • Elastic Mala Bead BraceletsDesigned for style and to offer the natural benefits of gemstones.

WHAT MATERIALS ARE USED IN YOUR JEWELRY?

Our jewelry is made with carefully selected natural gemstones and high-quality tassels. Each piece is crafted to ensure durability and beauty so you can enjoy it for years.

HOW TO USE MY MALA?

Please refer to our How To Use Malas page

HOW SHOULD I CARE FOR MY MALA JEWELRY?

To keep your jewelry looking its best:

  • Avoid prolonged exposure to water, perfumes, and lotions.
  • Store your pieces in a dry, shaded place when not wearing them.
  • Clean gently with a soft cloth to maintain the natural luster of the gemstones.
  • Please check our Product Care page for more

CAN I MEDITATE WITH YOUR JEWELRY?

Yes, our hand-knotted mala necklaces are designed for meditation and can be used to support mindful practices. 

WILL I RECEIVE THE EXACT MALA IN THE PICTURES?

The malas and all items featured on our website are sample representations. Since we use only natural gemstones, you can expect slight variations in color among the gemstones. Each mala is crafted with handpicked beads, making it as unique and beautiful as the one displayed, each with its own distinct energy.

DO YOU OFFER CUSTOM ORDERS?

Yes, we occasionally accept custom orders. If you have a specific gemstone combination or size in mind, please contact us at contact@harmony-mala.com, and we’ll do our best to accommodate your request. Please note that additional fees will apply for custom orders. 

WHEN WILL MY ORDER SHIP?

Orders are typically processed within 1-4 business days. Once shipped, you’ll receive a confirmation email with tracking details so you can follow your order’s journey

WHAT IS YOUR RETURN POLICY?

We accept returns on unworn items within 30 days of delivery. If you’re not satisfied with your purchase, please contact us at support@harmony-mala.com with your order number, and we’ll assist you with the return process.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide! 

WHERE DO YOUR BEADS COME FROM? ARE THEY ETHICALLY SOURCED?

We proudly source our beads from a trusted supplier in Thailand, who meticulously hand-selects high-quality beads and stones from various mines around the globe. With over 10 years of experience in sourcing for malas and gemstone jewelry, our supplier has an expert eye for quality, authenticity, and craftsmanship. All beads provided by our supplier are sourced from local artisans, ensuring ethical practices and support for local communities.

HOW CAN I CONTACT HARMONY MALA?

We’re here to help! You can reach us by email at support@harmony-mala.com or through our Contact Us page.